Terms & Conditions – Thug Official

Effective Date: May 10, 2025
Website: https://www.thugofficial.com
Company: PT Mandili Usaha Sentosa

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue your use of our site immediately.

1. Definitions

• "We", "Our", "Us" refers to Thug Official, owned and operated by PT Mandili Usaha Sentosa.
• "You", "User" refers to anyone accessing or using this website.
• "Product(s)" refers to grooming goods sold under the Thug brand.

2. Intellectual Property

All content on this website, including text, logos, product names, packaging, images, and designs, is the intellectual property of PT Mandili Usaha Sentosa. Unauthorized reproduction is strictly prohibited.

3. Eligibility

You must be at least 15 years old to purchase our products. By using this site, you confirm that you meet this requirement.

4. Order & Payment Terms

Orders placed via our website or official marketplaces are subject to availability and confirmation. Prices may change at any time. Payment must be made in full before order processing.

5. Shipping & Delivery

Shipping times vary by location and delivery partner. We are not liable for third-party delays.

6. Product Use Disclaimer

Our products are BPOM-certified and safe for daily use. However, results may vary. Users are responsible for reading labels and performing patch tests prior to full use.

7. Return & Refund Policy

Please refer to our Refund Policy page. Returns must be requested within 24 hours of receipt and supported with unboxing video proof.

8. Third-Party Links

This site may link to Shopee, Tokopedia, TikTok, and Lazada. We are not responsible for external site content or services.

9. Limitation of Liability

We are not liable for damages resulting from improper use of our website or products.

10. Modifications

We may revise these Terms at any time. Changes will be posted on this page. Continued use means you accept the new terms.

11. Governing Law

These Terms shall be governed by the laws of the Republic of Indonesia.

12. Contact

PT Mandili Usaha Sentosa
Bekasi, Indonesia
📩 Email: thugofficial.id@gmail.com
📱 Instagram: @thugofficial.id

Note: By using this website or purchasing our products, you confirm that you have read and accepted these Terms & Conditions in full.